Contact with an expert

Address: 211 Smith Street, PO Box 250 Arthur, ON, N0G 1A0

Email: info@ramsindustries.com

Phone: Sales: 416-558-6133,  Office 226-309-0134

    Frequently asked questions

    What is Edgebanding and why is it important?

    Edgebanding refers to the material used to cover the exposed edges of panel-based furniture. It is crucial for protecting the edges from damage, enhancing the appearance of the furniture, and providing a finished look. High-quality Edgebanding also contributes to the overall durability and longevity of the furniture.

    What types of Edgebanding do you offer?

    We offer a wide variety of Edgebanding options, including:

      • Solid Colors: A range of vibrant and classic colors to match your design needs.
      • Woodgrains: Options that mimic the appearance of real wood for a natural look.
      • Designer Patterns: Unique patterns and textures to add a distinctive touch.
      • Gloss and Matte Finishes: Various finishes to complement different styles and preferences.
      • Texture: Various texture options providing a more realistic and haptic feel.
    Do you offer custom Edgebanding solutions?

    Yes, we provide custom Edgebanding solutions tailored to your specific requirements. You can select custom colors, textures, and sizes. Lead times varies between four to six weeks and we can adjust minimum order quantities to your need.

    How can I place an order?

    You can place an order directly through our website or by contacting our sales team via phone or email. Simply browse our product catalog, select the items you need, and follow the checkout process. If you require custom options, please reach out to us for a consultation.

    What is your return policy?

    We strive to ensure complete satisfaction with your purchase. If you are not satisfied with your order, please contact us within three days of receiving your products to discuss returns or exchanges. Custom orders cannot be returned, so please make sure that you read the order acknowledgement carefully.

    How do I know which Edgebanding is right for my project?

    Our experienced team is here to help! If you need assistance in selecting the right Edgebanding, please contact us for a consultation. We can provide recommendations based on your project’s requirements, including color matching, texture selection, and application techniques.

    Do you ship internationally?

    Currently, we offer shipping across Canada and the United States. If you are located outside these areas, please contact us to discuss potential shipping options.

    What are your shipping and delivery times?

    Standard shipping times vary depending on your location and the type of products ordered. Generally, orders are processed within 1 – 2 business days. You can use your tracking information to receive the estimated arrival times.

    Can I track my order?

    Yes, once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.

    How many rolls are in a box?

    How can I contact customer support?

    For any questions or support, you can reach us via:

      • Phone: Office: 226-309-0134, Sales: 416-558-6133
      • Email: info@ramsindustries.com
      • Opening Hours: from 9am – 5pm EST

    Feel free to reach out with any additional questions or concerns, and we will be happy to assist you!